Lack of coordination between the medical coding and the charge entry team has posed as the perennial problem for healthcare authorities resulting in erroneous charge entry in medical billing process. Such erroneous entries derail the claims management that results in frequent denial of claims, thereby adding to the count of irate customers.
MedBillingExperts professional medical billing charge entry services with an in-depth knowledge of implementing workflows deliver an error-free charge entry processing. Our services are designed from the ground up to help healthcare organizations improve and sustain continuous cash flow, eliminate payment delays and vastly reduce instances of claims rejection. We help you establish an error-free service delivery model which enables you to receive payments for your claims in a timely manner. With over a decade-long experience in providing premium medical billing charge entry services, our clients outsource charge entry services to us for world-class support with claims and reimbursement management. Our charge entry services provide you with the levels of support that you need to finalize the amount of reimbursement to be received from the insurance company for patient treatments.
Document receipt through encrypted channels from our clients that contains the benefit details that a patient is eligible for.
After the file receipt, we download them on to the CRM system to review them. Post the review, we dispatch them to the payments processing team.
We thoroughly review the patient details entries which include the medical provider’s name, service administered, the billed amount, patient visit dates and more.
We adopt a streamlined follow up process to track all instances of payments which are not complete and resolve all the partial payments issues.
We analyze the root cause behind denials and work to resolve it effectively. We implement streamlined steps to successfully resolve the dues.
We gather feedback from your customers and use it to improve efficiency and accuracy in the operations.
We digitize client information onto the CRM systems for the initiation of the charge entry process. We review and enter all vital patient information securely into the medical billing application. We deploy a team of domain experts to execute services that include procedures to validate data quality check, QA procedures to ensure the accuracy of patient information such as social security number, ailment details, and medical history, and linear procedures to record all the comprehensive details of patient treatment and costs incurred.
As a global charge entry services company, we perform an in-depth review of patient information and the supporting documents provided by them such as insurance coverage details. We use advanced software tools to ensure the accuracy of this information before entering it onto your CRM system. We use secure servers and FTP to initiate and complete information entry, our workflows are designed specifically to preserve the accuracy of patient information, and we have robust procedures in place to flag and report missing information.
We adopt a no compromise approach in preserving the quality of your business data as global charge entry services company. We have a quality assurance team that scrutinizes business data at various junctures. We use the most advanced software tools and process automation procedures to monitor the quality of data that are being onboarded. Our review system ensures that all charges being entered onto CRM and billing systems are 100% accurate. We have data backup systems in place to ensure seamless access to patient billing information at any given point of time.
From the creation of patient accounts to the initiation of medical billing charge entry services, our charge assignment process is detailed and precise. Our charge entry process preserves the quality of the information included in the coded documents that we receive from our clients. Our team of experts conduct a meticulous review of medical codes and other information such as treatment details to ensure that both details match. We conduct data validation and review of the personal information of the patient including eligibility to receive treatment.
We adopt a customized approach to the review of patient billing information in the charge submission process. Our team of experts are trained on CPT and HCPCS compliant coding regulations which enables them to ensure that the charges that are prepared for submission are accurate and comprehensive in terms of quality. We use document management tools with advanced features to ensure accuracy of all information at the time of charge entry. The final information undergoes a thorough review before charges are submitted. We ensure absolute adherence to CPT,ICD, and HCPCS regulatory and compliance requirements.
We pledge ourselves towards protecting your confidential information as per a non-disclosure agreement. We transact data through VPN or SFTP for maximum data protection.
We keep a strict eye on every entry to ensure accuracy. We ensure maximum accuracy during charge entry to avoid overlooking any factor that can contribute to claim denials.
We have a track record of completing the entire process of charge entries, data verification, and claims dispatch before the agreed timeline.
We offer you to pay as per the hours we invest into rendering our charge entry services. We scale our solutions in accordance with your need of the hours.
We commission a single person who will be dedicated towards updating you on our services. You can get all your queries answered from a single POC.
We have team of experts at different time zones who would cater to your needs at any time during the day through your preferred contact medium.
Our main ask was to achieve somewhere over 90% accuracy in processing close to 1200 claims in a month. Based on our prior experience with MedBillingExperts who assisted us in a thorough overhaul of our medical billing process, we decided to switch to their expertise in charge entry in medical billing process. We are thoroughly impressed with their streamlined and a practical approach to help us achieve over 95% accuracy in clearing a massive backlog of pending claims within an impressive timeline. We were provided with a team of personnel who offered a smooth execution of over 1200 claims processing within the timeline of a month. All we can say is we are greatly relieved witnessing our expectations being met, and we know who to approach in case we have demands akin to this in the coming years. Good job team!!
We started as an upcoming medical billing company which is why speed and accuracy were something that we prioritized while exploring options to outsource charge entry services. Upon recommendations we finalized our partnership with MedBillingExperts and we can totally say with conviction that we celebrate our decision. Right from the beginning it was an uphill task for the team to process over 15000 claims on a monthly basis with an uncompromised quality. The team had leveraged the most updated software that we knew were creating ripples in the market to execute the operations. Post a brief training session to the offshore team, there was little to no handholding from our side for them to carry out their tasks. We owe an improved cash flow to their efficient and proactive services that ensure no delay and error-free claims management.
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