Top Attributes to Look for in a Prospective Teleradiology Service Provider
There is no dearth of teleradiology service providers in the US and around the world. The key is identifying and partnering a service provider that is a right fit to your practice. With this in mind, we have put together a list of tips that will help you zero-in on the right teleradiology partner:
Guaranteed turnaround time:
Although many outsourced radiology services providers’ taunt to provide quality reads within the quickest possible time, it is always advisable cross-check this claim multiple times. Make sure that they take no longer than 20 minutes to return the reads with utmost level of confidentiality.
Flexibility and scalability:
The teleradiology service provider that you are opting for must be capable of providing service at any time and must have the resources to scale up or down as per the needs of the business.
Meager discrepancy rates:
When you select your teleradiology service provider, it’s imperative that you make sure you’re getting the most accurate interpretations, which is possible. For this you have to ensure that they are capable of exceeding outdated standards for accuracy and provide a discrepancy rate of 0.5% or lesser.
When it comes to providing teleradiology services, you cannot follow a one size fits all solution. Every organization have different needs and that is why it is imperative that you opt for a service provider that is capable of providing customized services that deliver results based on the way you administer care.
Access to latest technologies:
Before signing on the dotted line, make sure that the teleradiology provider you are considering is prepared to go the extra mile – i.e., they are more than willing to integrate the latest technologies with the offerings to provide quick and accurate reads 24/7/365.
How are we different?
We provide more than just the above mentioned attributes. This includes-
1. Highly qualified and experienced team
Our radiologists are all specialized senior radiologists. They have previously worked as consultant radiologist to major hospitals and academic institutions world over.
2. Stringent quality control mechanisms
Policies for internal and external auditing of report quality are in place (including internal over-reading, prospective reviews, retrospective reviews and performance reporting). This keeps our radiologists informed about their individual performance and creates a drive for constant quality improvement.
3. Efficient teaching programs
We have established partnerships with Universities across the globe to provide on-demand teaching programs for radiologists and radiology technicians.
4. Proficient network organization
One of the requirements for good quality in radiology is easy access to second opinion of qualified colleagues. In order to make this possible, we have organized our radiologist team in a closed-loop network, wherein second opinions (simultaneous review of interesting /difficult cases with a colleague) can be requested at any time.
5. Dedicated account manager
Once you sign-up with us we assign a in-house radiologist as the contact person (“account manager”) for your organization. This radiologist will visit your site periodically to streamline understanding of your needs and facilitate integration of our teleradiology services for providing highest quality of services.
Vowing to all these attributes, we deliver a discrepancy rate of less than 0.06%.
Contact us to know more about our outsourced radiology services.