3 Questions You Must Ask Before Hiring Medical Billing Service Provider Post ICD-10 Implementation
Are you thinking about hiring a third party service provider to carry out your billing tasks? Experts recommend you to ask these three questions before signing on the dotted line:
In a post ICD-10 era, being ICD-10 compliant is crucial. Start by asking whether the billing company has implemented ICD-10 codes and take a note of the availability of state-of-the-art solutions to handle coding post 1st October, 2015. And if you are not convinced about the vendor’s preparedness, it is best to avoid potential risks by switching to a more reliable service provider.
Are Appropriate Security Measures in Place?
At a time when the number of security breaches is at an all-time high, it is imperative that you ask whether your third party service provider has put in place appropriate security protocols to ensure complete protection of your health records.
Do some research and go through the details provided in the vendor’s website to get an idea about the measures they have adopted to provide optimum security. Also check whether the vendor provides effective backup and emergency plans, and opt for the one that offers these much called-for services.
What about System Integration?
The third and the most important question you need to ask is whether or not the third party service provider integrate their product suite with your existing electronic health record system. And stay clear of vendors who do not provide seamless integration between the two.
Whether you are outsourcing your medical billing and coding practices for the first time or you already have been associated with a third party billing solutions provider, these are some of the most important questions that you need to consider before outsourcing your medical billing needs.
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